SMARTBERRY AI PRIVACY POLICY
Introduction
At Smartberry AI, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Services.
1. Scope
This Privacy Policy applies to:
- Visitors to our website.
- Users of our generative AI tools and platforms (the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.
2. Information We Collect
2.1 Personal Data
Data you provide directly when:
- Creating an account (e.g., name, email address, company name)
- Communicating with us (e.g., support inquiries)
2.2 Technical Data
Automatically collected data when using our website or Services:
- IP address, browser type, operating system
- Usage data (e.g., pages visited, features used)
- Cookies and similar tracking technologies (see Section 7)
2.3 Customer Content
Content submitted to the Services, which may include:
- Text, media, and other data uploaded for content creation
3. How We Use Your Data
We use collected data to:
- Deliver and improve our Services
- Personalize user experiences
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Sharing
We do not sell your data. However, we may share data:
4.1 With Service Providers
Third-party providers who assist us in delivering the Services (e.g., hosting, analytics, payment processing).
4.2 For Legal Compliance
When required by law, regulation, or legal process.
4.3 With Your Consent
When you explicitly agree to specific data sharing.
5. Customer Content and Public Data
Ownership
You retain ownership of Customer Content.
Use for Services
Customer Content is used strictly for delivering the Services and, optionally, for training AI models if you have not opted out.
Public Data
We may collect publicly available data from permissible sources to improve our Services in compliance with applicable laws.
6. Data Security
We implement industry-standard security measures, including:
- Encryption in transit and at rest
- Regular security audits
- Access controls to restrict data access
In case of a data breach, we will notify affected parties within 72 hours as required by law.
7. Cookies and Tracking Technologies
We use cookies to:
- Enhance website functionality
- Analyze site usage
- Deliver targeted advertising
You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. Data Retention
We retain data as follows:
- Customer Content: 90 days post-termination
- Technical Data: Up to 12 months
- Training Data: Indefinitely unless you opt out
9. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request corrections to inaccurate data
- Deletion: Request deletion of your data
- Restriction: Limit processing of your data
- Objection: Object to processing for certain purposes (e.g., marketing)
- Portability: Request transfer of your data to another service
To exercise these rights, contact us at [email protected]
10. International Data Transfers
If data is transferred outside your country, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated via email or a prominent notice on our website. Continued use of the Services constitutes acceptance of the updated Privacy Policy.
12. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Privacy Department
Smartberry AI
[email protected]